Terms and conditions of installation, repair and services.
Unless otherwise agreed in writing, the installation, repair works and services shall be subject to the following terms and conditions.
a) All electrical installation work will comply with BS7671: 2018 Amd 1 and any amendments in force at the time of the works.
b) All electrical installation work will comply with applicable Building Regulations in force at the time of the works.
c) Where work is to extend or modify existing circuits, costs quoted assume that the existing installation is in adequate condition and complies with minimum current regulations. Any works found required to bring the necessary parts of the existing installation up to standard will be at additional cost.
d) Unless stated otherwise, all cables will be concealed by chasing into the building fabric or concealed in building voids, under floors, etc. Where impracticable, cabling will be neatly surface run, either clipping direct or housed in trunking / conduit.
e) Where carpet or flooring coverings may require lifting to allow concealed installation work, no charge is made for this service, with best endeavours being made to avoid damaging them and to refit them to an acceptable standard. However, consideration of employing a specialist fitter may be prudent, at your cost to effect a fully satisfactory reinstatement.
f) If and where agreed before hand, chases to walls, etc will be re-filled to 2mm below plaster finish depth, however final finishing of skim coat plaster and final decoration is excluded.
g) All endeavours will be made to undertake installation work to a clean standard, using dust sheets and vacuum cleaning equipment as necessary.
h) Whilst undertaking the installation work at the property, the client is required to provide water and power free of charge
a) Clearing and / or moving of furniture and other items blocking access to work areas are not included.
b) Except where detailed, builders work (creating of holes larger than 50mm diameter, creating of support structures, etc) are not included, except as outlined in the installation section above.
c) Re-decoration and final making good is excluded from quoted costs, unless specifically detailed as included.
d) Removal from site and disposal of rubble, fittings, wiring, materials, general waste and packaging is not included.
e) Re-Laying loft insulation and carpets are not included.
f) Any electrical items supplied by you (the customer) we ( Burridge Electrical ) are not responsible for any faults , damages and are void of any warranties.
g) Any defects must be reported to Burridge Electrical immediately and not tampered with by yourself(s) or any other persons that did not install the items, If any thing has been opened / investigated by any one apart from the installing company ( Burridge Electrical ) a call out charge will be implemented.
a) All extras and variations must be agreed in writing prior to commencement.
b) Additional charges may apply for last minute changes
c) Any changes or extras after first fix and /or second fix is carried out are subject to additional costs
a) The costs quoted assume continuous and unhindered access to the site by prior arrangement with you.
b) Unless stated otherwise, the costs quoted assume standard working hours between the hours of 08:00 hrs - 16:00 hrs Monday to Friday inclusive. Work required outside these hours may attract out of hours premium rates.
c) Any additional work not covered in our quoted costs will attract additional time charge rate of £45.00 per hour plus materials cost.
d) All figures quoted are valid for a date of 28 days from the date of the estimate or quotation.
e) Estimates are provided and the best prices are given depending on the property type, installation methods, and installation requirements.
f) All installations must meet building regulations , items that are required will be added to the quotations despite not asking for that item. If you wish to not get it installed this will deviate from regulations and a signed consent form will be obtained from the customer - this may void any insurance pay outs in the event of a incident i.e not wanting the minimum smoke detection installed and the property burns down you will be liable.
a) All work where applicable, will be executed fully in compliance with applicable Building Regulations and BS7671 in force at the time of the work, particularly in respect of work in dwellings to allow the legal Part P obligations to be met. Where a Client requires deviation from such regulations, a written instruction and record will be required.
a) The risk in all goods supplied shall pass to the Client upon delivery.
b) All goods supplied shall remain property of Burridge Electrical until all sums due have been paid in full.
c) The client is responsible for ensuring that the property is insured for the duration of the installation work.
d) Any materials supplied by you will not be covered by our warranty and additional charges may apply if the materials are not in a good condition, and not to British Standards
a) Unless agreed in writing payment in full must be made on completion of the specified works to Burridge Electrical
b) A 50% deposit may be requested prior to work commencing to secure the booking
c) Stage payments will be requested by prior arrangement where planned works take longer than 10 days. We reserve the right to request from you stage payments in the instance where works take longer than 10 days.
d) In the event of a dispute, mediation is to be the preferred method of resolution.
e) All payments must be made as per invoice details
f) If cash is offered this will not result in any discounts
g) Our pricing is based on the work carried out and our customer service
h) We do not over inflate our prices to reduce them for discounts
i) Late payment fees will apply and it will be inline with the Bank of England interest percentages
j) Last minute cancellations maybe subject of our minimum charge
k) Aborted jobs due to no access by tenants maybe subject of our minimum charge
a) You shall be responsible for the accuracy of any designs, specifications and other data, which you or your employees or agents supply to us, which we use in connection with the Services, even if we examine, inspect or comment upon them.
b)You will hold us harmless against any liability to a third party which we may incur as a result of carrying out the Services in accordance with your instructions or your designs, drawings, specifications or other data.
a) Payments must be made whether the report is in a UNSATISFACTORY or SATISFACTORY condition.
b) No floor or ceiling voids are inspected unless requested , which will be priced accordingly.
c) All accessible electrical accessories will be inspected, where we can not access an electrical item this will be noted as a LIMITATION on the report
d) Invoices will be sent out and settled before any reports are released
e) We have a right to obtain a non transferable deposit to secure a booking
f) Any previous reports / certificates must be made available to us
g) Any circuits that take more than 15 minutes to trace will be noted down as a LIMITATION and will not be tested / inspected
a) Fire / smoke detection installed will be to BS5839-6 & BS5839-1
Burridge Electrical work to the following regulations (statutory and non-statutory)
a). BS7671 of the wiring regulations
b). Standards for Fire Detection and Alarm Systems for Buildings BS5839-1 & BS5839-6
c). Part B of the Building regulations Approved Documents
d). Part P of the Building regulations Approved Documents
e). Part M of the Building regulations Approved Documents
f). Health and Safety at work Act 1974
g). Electricity At Work Regulations 1989
h). Emergency Escape Lighting Systems BSEN50172 & BS5266-8
i). Emergency Lighting Part 1 BS5266-1
j). Lighting Applications BSEN1838
k). IET Code of Practice for PAT
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
Please carry out an inspection as soon as possible after works has been carried out to that you are satisfied.If you are not happy with any part of the installation then highlight the issue ASAP and we will rectify with in a quick time scale.
If you are still not satisfied then we have a complaints procedure and record in place which we will follow.
89 Dundridge Lane | St George | Bristol | Avon | BS5 8SN
Tel: 0117 321 6406
We cover:The south west | Bristol | Hanham | Longwell Green | Wilsbridge | Keynsham | Bath | Warmley | Oldland | Kingswood | Fishponds | Staple Hill | St.George | Knowle | Hartcliffe | Withywood | Ashton | Patchway | Filton | Bedminster | St.Pauls | and all surrounding areas.
©2021 Anton Burridge T/A Burridge Electrical - Electricians in Bristol